Because the wax in our candles is natural, the texture and fragrance release from the candles may vary from time to time. This is a natural occurrence.
Always light your candle in a well-ventilated room, away from drafts or fans. Any draft can cause sooting (black marks on the vessel) or rapid, uneven burning.
When lighting your candle, make sure you burn it long enough for the entire surface to melt and to prevent tunnelling. This will ensure your candle has a clean, even burn and maximum burn time. You should aim to have your candle burning for between 2 and 4 hours each time, any longer be aware the ceramic vessel will become very hot.
Keep the wax pool clear of wick trimmings and matches, as debris in the wax can act as a secondary wick, encouraging your candle to burn faster.
After extinguishing the flame, recentre and straighten the wick. Long, or crooked wicks can create high flames, smoking, or sooting. Trimming the wick to 5mm (when the wax has set) following every burn is the easiest way to prevent this.
Stop burning your candle when 10mm of wax remains at the bottom and never leave a lit candle unattended.
How to store your candle
When your candle isn’t in use, store in a cool dry place and cover it with your Crescent Moon Candle Lid to keep the scent pure and prevent dust collecting on the wax, which can cause problems during burning.
Condensation on the surface of a candle is a sign it has not been stored correctly, or has been stored for too long. Make sure to wipe this away with a paper towel before lighting.
Storing your candles for too long can affect the scent, so make sure you use your candle in a reasonable time to make the most of its beautiful fragrance.