How to burn your candle

  • Ensure all three wicks are lit each time you light your candle.
  • The three wick candle has three flames so the wax will naturally become much hotter than in the single wick. It is therefore important to make sure the candle is burned long enough to melt the whole top layer of wax but also not to burn for more than 2 and 4 hours at a time otherwise the wax and vessel will become too hot and there is a risk of affecting the fragrance throw for future burns.
  • Because the wax in our candles is natural, the texture and fragrance release from the candles may vary from time to time. This is a natural occurrence.
  • Always light your candle in a well-ventilated room, away from drafts or fans. Any draft can cause sooting (black marks on the vessel) or rapid, uneven burning.
  • When lighting your candle, make sure you burn it long enough for the entire surface to melt and to prevent tunnelling. This will ensure your candle has a clean, even burn and maximum burn time.
  • Keep the wax pool clear of wick trimmings and matches, as debris in the wax can act as a secondary wick, encouraging your candle to burn faster.
  • After extinguishing the flame, recentre and straighten the wick. Long, or crooked wicks can create high flames, smoking, or sooting. Trimming the wick to 5mm (when the wax has set) following every burn is the easiest way to prevent this.
  • Stop burning your candle when 10mm of wax remains at the bottom and never leave a lit candle unattended.

How to store your candle

  • Condensation on the surface of a candle is a sign it has not been stored correctly, or has been stored for too long. Make sure to wipe this away with a paper towel before lighting.
  • Storing your candles for too long can affect the scent, so make sure you use your candle in a reasonable time to make the most of its beautiful fragrance.